Fraud & Risk Specialist🕵️ (Rotating Shifts)
About the role:
As a Fraud and Risk Specialist, you will play a key role in detecting and preventing fraudulent activities on different brands and platforms. You will be responsible for monitoring and approving transactions, investigating suspicious activities, implementing risk mitigation strategies, and collaborating with other teams and suppliers to ensure our processes comply with industry requirements and regulations. This is a crucial role in protecting the integrity of the business and ensuring the safety of the customers.
Please note that your work schedule will involve rotating shifts, including day shifts (09:00–21:00 EET) and night shifts (21:00–09:00 EET).
The schedule is prepared one month in advance.
Your main responsibilities will be:
Fraud Monitoring: Analyze and monitor transactions in real-time to identify fraudulent activities, suspicious behaviors, and attempts to abuse the systems
Payments processing: Reviewing and processing incoming and outgoing customer payments via different payment providers and methods with a risk-based approach
Investigation: Conduct detailed investigations of fraud incidents, using various tools and data sources to detect patterns of suspicious behavior
Risk Mitigation: Develop and implement strategies to mitigate risks, including creating rules and processes to prevent future fraud
Compliance: Ensure that all operations comply with online gaming regulations, AML/KYC policies, and industry best practices
Team Collaboration: Work closely with the other departments to efficiently resolve fraud and risk issues
Policy Updates: Stay updated on the latest fraud trends and technologies, proposing adjustments to security policies and operational procedures
What we expect from you:
Previous experience in the iGaming industry
Strong proficiency in English, both written and spoken, with excellent communication skills
Exceptional organizational skills and a keen eye for detail
A proven team player with the ability to collaborate effectively across departments
Strong commitment to maintaining confidentiality and professionalism in sensitive situations
Knowledge of KYC and anti-fraud regulations, with experience applying them in real-world scenarios
Familiarity with CRM systems (an advantage but not essential)
A degree in finance or a related field is beneficial but not required
Ability to work in rotating shifts, including weekends and holiday
Based in Estonia or Cyprus (Full time employment contract)
What we offer:
A competitive salary (2900 eur gross per month)
Sports compensation via Stebby
Flexibility to change working shifts
A startup atmosphere with minimal bureaucracy
Hybrid work
Opportunities for career advancement
A diverse and inclusive workplace
4 weeks of comprehensive training with ongoing focus and assistance
28 calendar days of annual leave
Complimentary company merchandise
- Department
- Customer Support Team
- Locations
- Estonia, Cyprus
- Remote status
- Hybrid
About Gepard Media
Gepard Media is a dynamic company established in 2019 by a passionate group of blockchain and gaming enthusiasts. Our rapidly expanding team comprises over 73 industry experts, and we operate from our headquarters in Tallinn, Estonia, with team members spread across the globe, working remotely. If you’re looking to make your mark in this exciting industry and work with a team of dedicated professionals, Gepard Media is the place for you. Join us in shaping the future of crypto gaming!
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